Global Shipping
- ▪ Saho ship all international orders via Korea Post EMS.
- ▪ Please ensure the shipping address is accurate.
- ▪ If the package is returned due to an incorrect address or the recipient's absence, reshipping fees will be the customer's responsibility.
Returns & Exchanges
- ▪ If you are not satisfied with your order, you may return or exchange it at your expense within 30 days of delivery.
- ▪ We will process a refund reshipment after verifying the returned item.
- ▪ The product must be in its original, unused condition.
- ▪ Shipping fees for returns or reshipments are covered only if the product is confirmed to be defective.
Return Address
- Please ship the item directly to the following address:
- ▪ Address: 5F, 36, Wiryeseong-daero 12-gil, Songpa-gu, Seoul, Republic of Korea
- ▪ Postcode: 05635
- ▪ Contact Number: +82 10 3164 7238
- ▪ Name: Saho
Customs & Duties
- ▪ International orders may be subject to customs duties, VAT, or other important taxes, depending on the destination country.
- ▪ These charges are the responsibility of the recipient.
- ▪ If the recipient refuses to pay customs or accept the parcel, it will be returned to South Korea, and reshipping will not be offered.
- ▪ Any incurred costs (including round-trip shipping and important fees) will be deducted from the refund.
Delivery Time
- ▪ Shipping usually takes around 7 business days, but delays may occur due to local customs procedures.
